AAA Is a Trusted Brand Because of Its Employees
Employees are the heart and soul of AAA, earning the trust of millions of members every day. They are loyal friends in our branches, supportive mentors in our driving schools and devoted guardians on the roadways. Lisa Berghorn, Pierre Laurent, David Hanson, Richard Phelan and Niko Metko talk about how those roles have led to fulfilling careers. Do you want to bring joy to others? Ease their worries? Be a hero in times of need? You can do all that and more at AAA Northeast.
Join Our Award-Winning Organization
We’ve created an environment where people come first, and others have noticed! We’re honored to have been recognized for our culture, benefits, and leadership. We strive to be a workplace that fosters a strong sense of pride amongst our employees.
Our employees enjoy fulfilling careers because caring about others is not just a job – it’s their way of life. They are generous by nature. They give heart and soul to help every member, most often during stressful and frustrating situations when empathy is as important as impeccable service. They offer the same kindness and compassion in their personal lives, devoting time, talent and resources to charitable efforts. We care about our employees, so we offer opportunities to do more for the charities they support.
We support a work environment that welcomes diversity in all forms, where people are comfortable being themselves and feel valued for who they are. We believe this is our responsibility not just within our organization but within our society.
We have undertaken a long-term diversity, equity and inclusion initiative to develop and maintain a culture where everyone truly belongs. We have identified four priorities based on employee surveys and focus groups.
We rely on our employees to help guide us on this journey.
Protecting and defending our nation in military service is a true act of heroism. As an organization, we have the same sense of duty in serving our members. Veterans and active service members have valuable skills, and we offer opportunities to engage them in fulfilling careers of leadership, decision-making and service. Your talents help drive us forward.
We understand the difficulties of transitioning to civilian life and the strain that active deployment places on families. We are committed to providing support through these times. We offer a robust benefit package, including one-on-one coordination when discontinuing Tricare. We honor our employees for their military service with tributes both internally and externally every year.
We look out for the families of our service members when they are deployed, sending yellow ribbons to their homes so they know we care, and we want to help. We work with them to send care packages, cards and video messages to those deployed, and we provide “welcome home” signs upon their return.
We are committed to helping veterans and service members in our communities and support organizations such as Feed Our Vets, Operation Stand Down and Massachusetts Military Support Foundation with donations and volunteer efforts. We attend dedicated hiring events to seek out veterans, military personnel and their families for employment.
At AAA, we take care of one another and our members so we can have a positive impact on the communities in which we live and work.