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 Check our FAQ page for questions regarding membership, roadside, travel, & insurance!

How to contact us

Phone Numbers



Road Service

24 Hours a Day/ 7 Days a Week

For roadside assistance questions regarding refunds, contact Membership Services




Membership Services

Mon - Thurs: 8am - 7pm, Fri: 8am - 6pm, Sat: 8am - 5pm, Sun: 8am - 5pm




Financial Services

Mon - Fri: 8:30am - 6pm, Sat: 9am - 1pm




AAA Visa Signature® Credit Card

Comenity Capital Bank Customer Care Hours


AAA Daily Advantage Visa Signature® Credit Card

24 Hours a Day/ 7 Days a Week

AAA Travel Advantage Visa Signature® Credit Card

24 Hours a Day/ 7 Days a Week

Live Customer Care hours may vary on holidays.
Access automated customer care 365 days a year, 24 hours a day, 7 days a week.




AAA Insurance

Insurance

Insurance Sales

Mon - Wed: 8am - 8pm, Thurs: 8am - 7pm, Fri: 8am - 6pm, Sat: 9am - 2pm

Insurance Customer Service (NY)

Mon - Fri: 8:45am - 5:30pm, Sat: 9am - 2pm

Insurance Agency Customer Service

Mon – Thu: 8am – 7pm, Fri: 8am – 6pm, Sat: 9am – 4pm

Motor Club Insurance Company (MCIC) Customer Service

Mon – Thu: 8am – 7pm, Fri: 8am – 6pm, Sat: 9am – 4pm





Travel Services

Mon - Fri: 8:00am - 6:00pm, Sat & Sun: 9am - 5pm




Website Support

Mon - Fri: 8:30am - 5pm




All Other Services

Mon - Thurs: 8am - 9pm, Fri: 8am - 5pm, Sat: 9am - 1pm




Mailing Address




Membership Payments

AAA Northeast

PO Box 9705, Providence, RI 02940



Roadside Assistance Truck