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Everyone knows that AAA offers 24-hour roadside assistance for your vehicle, but now AAA Northeast covers your bicycle, too!
AAA Bicycle Service is available to all membership levels! There is no sign-up or enrollment. AAA Members automatically receive two bicycle calls per year.
If your bicycle breaks down while you’re out for a ride, simply call the road service number, (800) AAA-HELP.
Coverage & Restrictions
Yes, the bicycle service is available to all AAA Northeast members, including Basic, Plus, and Premier (both Primary and Associate). The bicycle service is not available to members of other AAA clubs.
No, all members are automatically enrolled.
Bicycle Service is included as a benefit to all AAA Northeast members at no additional charge.
Coverage is for the member whose bicycle is disabled or inoperable and accompanying minors. (Teenagers who are old enough to drive or enroll in an Associate membership do not qualify for this exception.)
No, the bicycle service does not cover rider fatigue or physical inability to continue with the ride.
Two bicycle service calls are available per member, per membership year, regardless of membership level, member tenure or the number of members in a household.
No. Bicycle service calls are separate from a member’s existing automotive service call allotment.
Yes. Just like with vehicle roadside assistance, you must show a valid AAA Northeast Digital membership card and another form of identification.
Yes, when receiving bicycle roadside assistance, you can show your AAA Northeast digital membership card on the AAA mobile app or Passbook app, as long as you have another valid form of identification.
No. At this time, we do not offer a separate bicycle membership. However, bicycle coverage is included at all membership levels at no additional charge.
Yes, to become a AAA Northeast member and receive services that same day, an additional service charge will apply.
We cover non-motorized bicycles that can be transported on standard bike racks. If you’ve rented a bicycle, as long as it fits on a bike rack, it’s covered, too. Excluded from coverage are motorcycles, electric scooters, mopeds, motorized bicycles or motorized vehicles of any kind.
No. We cover bicycles that can be serviced using our standard vehicles that have been equipped with bike racks.
Trailers will only be transported if they can fit in the service vehicle. Otherwise, we can assist you in obtaining alternate transportation at your own expense.
Call (800) AAA-HELP - (800) 222-4357, the same as you would for automotive roadside assistance.
When calling for bicycle service, identify yourself by your AAA Northeast membership number and name. Be certain to specify that you need assistance with your bicycle. It’s important so we send a service vehicle equipped with a bike rack to your location.
Service is available on normally traveled roads within the AAA Northeast territory, which consists of Rhode Island, the following counties in Connecticut: New Haven, Fairfield and Litchfield, and in Massachusetts: Barnstable, Berkshire, Bristol, Dukes, Essex, Middlesex, Nantucket, Norfolk, Plymouth, Suffolk and Worcester, New Hampshire: Salem, and in New Jersey: Essex, Middlesex, Morris, Passaic, Somerset, Sussex, Bergen, Hudson and Union, and in New York: Long Island, in the five boroughs of New York City, and in Westchester, Rockland, Sullivan, Ulster, Dutchess, Orange, Putnam, Chenango, Delaware, Otsego, Schoharie and Herkimer counties, and parts of Lewis, Madison and Oneida counties.
Service will be provided if you can safely move the bicycle to a normally traveled road.
With the member’s permission, minor bicycle repairs may be attempted at the roadside at the discretion of the technician.
Yes, we will not service unattended bicycles.
We’re limited as to how many passengers and bicycles we can safely transport with our service vehicles. If we can’t accommodate all passengers, we can assist you in obtaining alternate transportation at your own expense.
Service stations can usually be found within a 3-mile radius of most vehicle breakdowns. However, when you’re out riding your bicycle, you usually want to be brought back home or to your vehicle, which may be a longer distance away. In addition, to transport bicycles, we primarily use light service vehicles that cost a lot less to operate.
Yes, however, additional mileage will be charged at the prevailing roadside assistance rates for each region.
No.
No, bicycle calls cannot be used as automotive calls and vice versa.
No, automotive calls cannot be used as bicycle calls and vice versa.
If you’ve used your two bicycle calls in one membership year, you can still place a bicycle service call and pay the cash call fee. You will be advised of the approximate cost of the call prior to a driver being dispatched.
Within the AAA Northeast territories, when bicycle service is not available, you should seek bicycle transportation service on your own, pay for the service and send the original, itemized bill and explanation of the circumstances to AAA within 30 days. If the request is approved, you will be reimbursed for covered services at the prevailing rate for the region.
Service is available on normally traveled roads within the AAA Northeast territory, which consists of Rhode Island, the following counties in Connecticut: New Haven, Fairfield and Litchfield, and in Massachusetts: Barnstable, Berkshire, Bristol, Dukes, Essex, Middlesex, Nantucket, Norfolk, Plymouth, Suffolk and Worcester, New Hampshire: Salem, and in New Jersey: Essex, Middlesex, Morris, Passaic, Somerset, Sussex, Bergen, Hudson and Union, and in New York: Long Island, in the five boroughs of New York City, and in Westchester, Rockland, Sullivan, Ulster, Dutchess, Orange, Putnam, Chenango, Delaware, Otsego, Schoharie and Herkimer counties, and parts of Lewis, Madison and Oneida counties.
Yes. Some AAA battery or light service trucks will have bike racks mounted on them for safe transportation of your bicycle. In addition, some AAA Northeast contractors have purchased bike racks so they can respond to bicycle service calls.
No, we cannot transport pets in our vehicles, but we can help you arrange for alternate transportation at your own expense.
Under certain conditions, the club reserves the right to delay some services until extreme demand for service has passed, e.g., where we or our contractor deem a road is not safely passable due to unusual or extreme weather causing service delay.
No, the bicycle service is available only when you’re out riding and something goes wrong with your bicycle, leaving it disabled or inoperable.
Generally speaking, no. The only exception is that a member parent or guardian can use their bicycle service calls to cover their minor children’s disabled bicycles. (Teenagers who are old enough to drive or enroll in an Associate membership do not qualify for this exception.)
Motorcycles, electric scooters, mopeds, motorized bicycles or motorized vehicles of any kind and any bicycles that don’t fit on standard bike racks are excluded from coverage.
No. Because the ownership of the bicycle cannot be verified, we will not service bicycles secured with a lock for which the member has no key or combination.
Yes, we will not service unattended bicycles.
No, bicycles are not eligible for Trip Interruption or Free Rental Car benefits.
