For existing AAA Insurance policyholders, an agency service representative will need to speak with the named insured before any proof of insurance or changes can be processed. AAA Northeast Insurance Agency’s customer service phone number is 1-800-222-4242.

Mon - Wed: 8am-7pm, Thurs: 8am - 6pm, Fri: 8am - 5pm, Sat: 9am - 1pm 

Massachusetts AAA Insurance Policyholders

Dealerships: Please send completed Massachusetts RTA form with front & back of Certificate of Origin or title. For vehicles with less than 1,500 odometer miles, also include one of the following: window sticker, bill of sale, or dealer invoice.

                  Email (Preferred): dealerdesk@aaanortheast.com

                  Fax: 401-868-2043

*Massachusetts customers completing their own registration may call 1-800-222-4242 to request an emailed registration form. Please have the vehicle’s title on hand when you contact our insurance service department.

Policyholders in all Other States

Our insurance service department is able to fax or email binders and/or identification cards as proof of insurance once we have spoken with our insured. Here’s what we will need:

                  Vehicle’s year, make, model 

Vehicle’s identification number (VIN)

                  Vehicle’s odometer reading

                  Name & address of loan and/or lease company

                  Fax or email address for bank or dealer requesting insurance documents