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Our Commitment to Employee Safety

aaa employees

At AAA, the well-being of our employees and members is a top priority. We diligently follow Centers for Disease Control and state guidelines for protective gear, social distancing, cleaning, and sanitizing. Our employees are trained in safety and wellness procedures and participate in daily health screenings. We always limit the number of people in our facilities and require face coverings. Our most trafficked member-facing environments have implemented extra safety measures.

  •  Our branches are equipped with plexiglass barriers to protect employees and members during transactions.  
  •  Our roadside technicians maintain social distance guidelines while servicing member’s vehicles. If a tow is required, members are no longer allowed to ride in the cab of the truck and asked to make alternate transportation arrangements.
  • Our driving school instructors are met with extraordinary measures to maintain a safe and sterile environment. Including constant vehicle cleaning and sanitation before and after each lesson, provided protective materials for instructors, and mandatory mask requirements for students and instructors.

Rest assured; we develop our strict safety and wellness protocols to protect our most valued asset, our loyal employees.

AAA Driver Training COVID-19 Safety Precautions

As more students and AAA employees resume behind-the-wheel training for driver education courses, its vital that schools take precautions that keep the vehicles clean and sanitized. AAA Driver Training explains the procedures they are taking every day to keep our employees and students safe.

Practicing Safety for the Long Haul

AAA Northeast roadside technicians take safety seriously, and it shows. Already experts at avoiding collisions, injuries and damage in some of the toughest situations, several technicians hold exemplary safety records of five or more years. And AAA recently recognized their everyday excellence, awarding jackets and pins to denote their status. Fleet Technicians Jonathan Hadfield and Kurt Thorne share their experiences working on the road.


Join our award-winning organization

We’ve created an environment where people come first, and others have noticed! We’re honored to have been recognized for our culture, benefits, and leadership. We strive to be a workplace that fosters a strong sense of pride amongst our employees.

Reap all the benefits of being a AAA Employee

  • Delta Dental Logo

    Dental Insurance

    Health, Dental, Paid Time Off, Retirement, 401k, Disability, Tuition Reimbursement & more.
  • United Healthcare Logo

    Health Care

    AAA Northeast offers our associates the opportunity to choose from a variety of flexible benefits plans designed to meet individual and family needs.
  • 401k image

    Save for the future with AAA

    We offer several programs that can help build financial security.
Roadside Assistance Truck