Member discount – all AAA members save 10% off labor costs at every visit.
Advocacy – AAA will represent you in any dispute that may arise with a repair facility.
Guaranteed work – All work performed by an AAR is guaranteed for 24 months or 24,000 miles, whichever occurs first.
Inspections – Each facility in our program undergoes regular, rigorous inspections. We make sure the shop meets our stringent standards for equipment, cleanliness, insurance coverage, customer service, and more.
Certification – Every AAR must have ASE-certified technicians (Automotive Service Excellence) for required service offerings and provide formal training systems to keep their staff up-to-date on new procedures and technologies.
With days getting shorter and temperatures falling, it’s time to get your vehicle ready for the winter months that are just around the corner. John Paul, AAA’s Car Doctor, says his best advice is to build a relationship with a trusted technician. “Members have the advantage of the AAA Approved Auto Repair program, which certifies and vets every facility. And, members save 10% on labor at every visit.”
There are a few key things to discuss with your technician:
This auto repair shop has been operating since 1927, and joined the Approved Auto Repair program in 2019. They received an average satisfaction score of 99.1% from members, solidly putting this family-owned business among the top shops of 2021!
A perennial top performer, Guilford Texaco had a satisfaction score of 95% with AAA members. The shop, owned by Jim and Ernie Betulia, has won numerous awards, including being named as a Service Provider of Excellence in 2013 and 2019. A partner in AAA’s repair, ERS and car battery service, Guilford has been a provider for AAA since 1970.
Received a 100% satisfaction score with 85 surveys, and an RSP completion rate of 95.7%. The shop does repair, ERS and battery service, and has been a part of the Approved Auto Repair program since 2010.